Terms of Service

These Terms of Service (“Terms”) govern your use of the XperPrint, LLC website at www.xperprint.com, the Secure Portal at portal.xperprint.com, and any related services, notifications, and communications (collectively, the “Services”). By using the Services you agree to these Terms. If you do not agree, do not use the Services.

1. Who we are

XperPrint, LLC (“XperPrint,” “we,” “us”) is a Texas-registered limited liability company providing managed print services (MPS), including printer and copier sales, service, supply management, and related software tools.

2. Who can use the Services

The Services are intended for commercial and public-sector customers and their authorized representatives. You represent that you are at least 18 years old and authorized to act on behalf of the organization for which you are using the Services.

3. Accounts and access

• Portal access is issued by an XperPrint administrator. You are responsible for keeping your password confidential and for all activity under your account.
• You agree to notify us immediately at support@xperprint.com of any unauthorized use or suspected compromise of your account.
• XperPrint may suspend or revoke access at any time for breach of these Terms, non-payment, or other legitimate reasons.

4. Acceptable use

You agree not to:

• Use the Services for any unlawful, fraudulent, or harmful purpose
• Attempt to reverse-engineer, probe, or disrupt the Services
• Upload malicious code or interfere with other users
• Resell, sublicense, or make the Services available to third parties without our written permission
• Use automated means (bots, scrapers) to access the Services without our written permission

5. SMS communications

XperPrint’s SMS program is opt-in only. Consent is collected separately, through an unchecked checkbox in the SMS Notifications panel of the Secure Portal at portal.xperprint.com. SMS consent is not part of, or required by, these Terms, any service agreement, or any purchase. See our SMS Terms at https://portal.xperprint.com/sms-terms. Message frequency varies (typically 0–10 messages per month). Message and data rates may apply. Reply STOP to unsubscribe, HELP for help, and START to resubscribe. Mobile numbers and message content are never sold or shared with third parties for marketing. The opt-in flow is documented at https://www.xperprint.com/sms-opt-in.html.

6. Fees and payment

Fees for services, equipment, parts, and supplies are set forth in your signed service agreement or individual order. Invoices are due per the payment terms stated on each invoice. Late amounts may accrue interest at the maximum rate allowed by Texas law. XperPrint may suspend Services for accounts in material default.

7. Confidentiality

Each party agrees to keep the other’s confidential business information — including pricing, service records, network configuration details, and meter/usage data — confidential and to use it only for the purpose of performing under these Terms or a service agreement.

8. Intellectual property

The Services, including the portal software, website content, and the XperPrint name and marks, are owned by XperPrint and protected by law. Nothing in these Terms transfers any ownership to you. You may use the Services solely for their intended purpose during the term of your service agreement.

9. Warranties and disclaimers

XperPrint provides the Services on a commercially reasonable-efforts basis. Except as expressly stated in a signed service agreement, the Services are provided “as is” without warranty of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. XperPrint does not warrant that the Services will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, XperPrint’s aggregate liability under these Terms or any related service agreement is limited to the amount you paid XperPrint for the applicable Service during the twelve (12) months immediately preceding the event giving rise to the claim. XperPrint is not liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, business interruption, or loss of data).

11. Indemnification

You agree to defend, indemnify, and hold XperPrint harmless from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your misuse of the Services or breach of these Terms.

12. Termination

Either party may terminate these Terms (and your access to the Services) by written notice. XperPrint may terminate or suspend immediately if you materially breach these Terms, fail to pay, or engage in prohibited conduct. Termination does not relieve you of obligations accrued before termination.

13. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Any dispute arising out of these Terms will be brought exclusively in the state or federal courts located in the State of Texas, and the parties consent to personal jurisdiction in those courts.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Services after a revision constitutes acceptance of the updated Terms.

15. Contact us

XperPrint, LLC
Serving Montgomery, Grimes, Waller, Walker, Brazos, and north Harris counties, Texas
Phone: 936.827.0310
Email: support@xperprint.com
Web: www.xperprint.com